Privacy Policy

1) Overview

This policy explains what personal data we collect on https://www.liuyemen.info, why we collect it, how we process it, and the rights available to you.

Last updated: 15 Oct 2025 (Asia/Aden)

2) Controller & contact

Controller: LIUYemen, Yemen Sana'a 50 st.

Email: privacy@liuyemen.info · Phone: [+967-1-XXXXXX]

Data Protection Officer / Privacy Contact (if applicable): [Same as above or specify]

For legal notice / imprint, see: /imprint

3) Purposes & legal bases (Art. 6 GDPR)

• Provide and secure the website (logs, fraud prevention, availability) — Art. 6(1)(f) GDPR legitimate interests.
• Handle inquiries via contact forms or email — Art. 6(1)(b) contract or Art. 6(1)(a) consent.
• Analytics with Matomo — Art. 6(1)(a) consent (recommended) or Art. 6(1)(f) legitimate interests (pseudonymized).
• Payments and order handling — Art. 6(1)(b) contract; Art. 6(1)(c) legal obligations (tax/retention).
• Marketing communications (if any) — Art. 6(1)(a) consent; you can withdraw consent at any time.

4) Data we collect

Data you provide

• Contact details submitted via forms or email (e.g., name, email, message).
• Account/payment details where required to fulfill a contract.

Data collected automatically

When you visit our website, our systems may store server logs (browser type/version, OS, referrer URL, host name, time of request, IP address). We do not combine these with other data. Basis: Art. 6(1)(f) GDPR.

5) Your rights

• Access, rectification, erasure, restriction, objection, and data portability (GDPR Arts. 15–21).
• Withdraw consent at any time with future effect (Art. 7(3)).
• Lodge a complaint with a supervisory authority (see below).

To exercise your rights, contact us at privacy@liuyemen.info. We may need to verify your identity.

6) Cookies

We use essential cookies to enable core functions (e.g., session, security). Where we use non-essential cookies (e.g., analytics), we ask for your consent via our cookie banner.

• Essential cookies — Art. 6(1)(f) GDPR / Art. 6(1)(b) GDPR where strictly necessary.
• Non-essential cookies (analytics/marketing) — Art. 6(1)(a) GDPR (consent).

Change cookie settings

7) Analytics — Matomo (formerly Piwik)

We use Matomo to analyze website usage. Cookies may be used to create pseudonymous usage profiles. IP addresses are shortened/anonymized before storage. Data is stored on our servers and not shared with third parties.

• Retention of analytics data: see the Retention section.
• Legal basis: Art. 6(1)(a) consent (recommended) or Art. 6(1)(f) legitimate interests.

Opt-out

If you do not agree with analytics, you can opt out below. An opt-out cookie will be stored in your browser.

8) Payments

When you complete an order or purchase digital content, we process payment information as necessary to fulfill the contract. Payment transactions are made over encrypted TLS connections (look for https:// and the lock icon).

Processors/Sub-processors: [Name of payment provider(s), e.g., Stripe/PayPal] — see their privacy notice: [link].

9) Retention periods

We retain personal data only as long as necessary for the purposes stated or as required by law. Typical periods:

• Server logs: 30–90 days
• Analytics data (Matomo): 14 months
• Contractual/transactional records: up to 10 years (accounting/legal obligations)

10) Security

We implement appropriate technical and organizational measures (encryption in transit, access controls, least-privilege, backups) to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Children’s privacy

Our services are not directed to children under 16; we do not knowingly collect data from them. If you believe a child has provided us with personal data, contact us to delete it.

11) Supervisory authority / complaints

You have the right to lodge a complaint with a data protection authority. For operations outside the EU/EEA, contact the competent national authority in your country. If you are in the EU/EEA, you may contact your local authority; a list is available via the European Data Protection Board.

Your primary authority (if applicable): [Name of authority & link]

12) Changes to this policy

We may update this policy from time to time. We will post any changes on this page and, where appropriate, notify you by email. Please review this page periodically.

Effective date: 15 Oct 2025